Health Fund Claims (HICAPS)
We offer HICAPS for eligible remedial massage treatments, allowing clients to claim their health fund rebate at the time of their appointment.
Our remedial massage services are treatment-based and focused on addressing muscle tension, pain, and physical discomfort.
HOW HICAPS WORKS:
HICAPS enables on-the-spot health fund claims for eligible services.
At the end of your remedial massage treatment, we can process your claim directly through our HICAPS terminal. You will only need to pay the remaining gap amount, depending on your level of cover.
ELIGIBILITY:
Health fund claims are available for remedial massage treatments only and are subject to:
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Your health fund provider
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Your level of cover
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Annual limits set by your insurer
We recommend checking with your health fund provider to confirm your eligibility prior to your appointment.
Important Information:
To ensure accurate processing of health fund claims, please inform our staff prior to your treatment if you require a receipt for claiming purposes.
Receipts cannot be backdated after you have left the clinic.
For privacy and compliance reasons, provider numbers are not issued over the phone.
WHAT TO BRING:
To process your claim, please bring:
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Your health fund membership card
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Any required referral (if applicable under your policy)
Remedial massage is a treatment-based service aimed at relieving muscle tension, reducing pain, and improving mobility. Claim eligibility and rebate amounts are determined by your health fund provider.


